Sharifstone

OUR LIFE TIME WARRANTY

Sharifstone ® Residential transferable LIFE-TIME WARRANTY covers and warrants the original residential owner/purchaser for the life of the product from the date of installation of the Sharifstone® Surfaces in their residential home location, that the material will be free from manufacturing defects and perform as engineered for its service life, when it was properly installed by a licensed and authorized Sharifstone® Fabricator/Installer, and maintained with care as instructed by our guidelines.

This warranty covers claims made by the original consumer purchaser of Sharifstone® Surfaces. In the event a manufacturing defect occurs during the warranty period thereafter, Sharifstone® will at its option, repair or replace the defective Sharifstone® Surfaces. This limited warranty is transferable.

MORE ABOUT WARRANTY

I. WARRANTY COVERS

This category pertains to Sharifstone® Surfaces that have been purchased from an Authorized Sharifstone® Installer/Dealer and installed in your residence location by an Authorized Installer.

II. WHAT IT COVERS IN DETAIL

The warranty specifically addresses defects arising from the manufacturing process. When making a claim during the warranty coverage period, an inspection will be conducted on the installed Surfaces. If the defects are confirmed as originating from the manufacturing process, the warranty will cover the replacement of the Surface with either the same material or a comparable alternative available at the time of the claim.

III. MAINTENANCE REQUIREMENTS

Maintenance coverage is contingent on adhering to the Sharifstone® Surfaces Care and Maintenance guidelines, as well as maintaining the Surfaces in accordance with accepted standards for engineered Quartz surfaces.

IV. AUTHORIZED SOURCES

To ensure warranty eligibility, it is essential to make purchases exclusively through Authorized Sharifstone® Installers/Dealers. Additionally, installations must be carried out by Authorized Installers to validate the warranty.

V. CLAIM PROCESS

In the absence of warranty documentation, the process for making claims can be initiated by following the general industry standards for warranty claims. This may involve contacting the point of purchase or the Authorized Installer and providing necessary information about the claim.

VI. CONTACT INFORMATION

For any inquiries or to initiate a warranty claim, reach out to the point of purchase or the Authorized Installer. They should be able to guide you through the process and provide any necessary assistance.

WHAT THIS WARRANTY WILL NOT COVER

Defects and Damages Exclusions:

Any defects or damages resulting from improper use, care, maintenance, fabrication, installation, modifications, coverings, treatments, scratches, normal wear and tear, temporary markings, staining, discoloration, fading, variances in color, shade, size, shape, distribution of the pattern of natural quartz, or natural variations in background tone are not covered. This includes cracks due to force or other impacts, abnormal use and conditions, commercial use applications, acts of God, unpaid materials, vandalism, relocation of material, material that was inspected upon delivery and accepted as defect-free upon receipt, rental use, bending, curving, or other creative use of the stone during or after installation, modifications that change the load or other capacity of the material resulting in structural failure, material that has been milled or reduced in thickness, installed in any outdoor application exposed to elements, mishandling, irregular use, misuse, or physical or chemical abuse or exposure, direct or sustained heat or cold or sudden or rapid changes in temperature or thermal shock, abuse, excessive force, or exposure to abrasive or corrosive substances.

Intended Use and Warranty Activation:

Sharifstone® Surfaces is intended for interior use in residential applications only. Any use other than in residential kitchens and baths will not be covered under the Limited Warranty. To activate the Limited Warranty, the owner/purchaser must carry out the registration process within 30 days of fully installing and paying for Sharifstone® Surfaces at their residential home/location. The homeowner/purchaser must provide a copy of the contract with the authorized fabricator/installer and proof of full payment within the 30-day period. Failure to meet this enrollment requirement within 30 days will nullify the Warranty, and access to coverage shall terminate at the end of this period.

Sharifstone® Surfaces is a man-made engineered Quartz surface, which undergoes several certification inspections that meet and in some cases exceeds the industry standards

Being more resistant, is not equal to being scratch proof, nor will they prevent staining on a varied list of common sources of stains against these Surfaces. Sharifstone® Surfaces, are Engineered quartz slabs which are factory-produced by combining highly purified quartz powder with resins, binding agents, and occasionally pigments in order to obtain some distinct designs.

Sharifstone® Surfaces will resist permanent staining when exposed to liquids like wine, vinegar, tea, lemon juice, and soda, or fruits and vegetables and it’s important to wipe up spills immediately, before they have a chance to dry. Take care of fresh spills with mild dish-washing detergent and a soft cloth or sponge.

For dried spills or heavy stains, the best option is using a leading brand surface cleaner together with a nonabrasive sponge, and a circular rubbing motion. This needs to be repeated in the span of several hours, or days when the stain is very dark and hard to get off. Eventually it will clear away from the surface, as engineered Quartz is seldom deeply penetrated by liquids, as it is the norm for Marble and other natural stone surfaces.

Most leading brands of household cleaners on the market will provide indications if they are safe to use on Quartz surfaces on their labels,Always make sure to test first in a small area, before you employ them on the full surface.

As with any man-made materials, Sharifstone® Surfaces will not be immune to the common things that affect other Natural Stones. However, the fact that it’s an engineered surface, creates a stronger resistance against these common problems

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